If you don't have an extra controller, skip ahead to the directions on performing a hard reset. It’s best to try other controllers on your PS4 or test your controller on a friend’s or colleague’s console. He is also a systems administrator for an IT firm in Texas serving small businesses. Now that we've forgotten the malfunctioning DualShock 4 controller, we want to power down the PS4. Connect your misbehaving DualShock 4 controller to the PS4 using a USB cable. By using Lifewire, you accept our Because we are using the working controller to navigate the menu, select the inactive one. You should see your PS4 controller listed. You should see your PS4 controller listed. Turn over the DualShock 4 controller and locate the small hole near the left shoulder button. Connect the controller to the PS4 using a USB cable. This is what we’ll illustrate in details below.Just note that there are two way of resetting the PS4 controller—Soft and Hard.As for the soft reset of the PS4 controller, this process will reset the connection between the controller and the console. If so, you'll need to change the channel your router is using. You can do this by holding down the PS4 button on your controller, navigating to Unfold one end of the paper clip and insert it to push the button buried inside the hole. If your DualShock 4 controller is having problems pairing with the PS4 or behaving erratically, there are a few things you can try first, including both a soft reset and a hard reset of the PS4 controller. If you do not have a controller already connected to your PS4™ available, Now that we’ve forgotten the malfunctioning DualShock 4 controller, With the power off, there are a few more steps to perform:If that doesn’t work with you and the problem persists, try to hard-reset the controller.The process to hard-reset PS4 controller is way too easy. Select Bluetooth Devices . However, you can only do this if you have a second PS4 controller. There’s a workaround here. You can follow our instructions for How to Reset Your PS4 Controller Log in with your second (working) controller and navigate to the Settings in the PS4's top menu. You may not be aware that Let’s learn here how to reset the PS4 controller and get it back working just like the time when you first used it.In some cases none of these symptoms will appear, but the PS4 system won’t respond to the controller’s prompts. To reset your controller follow the steps below: Turn off your PS4™ and unplug it from the power source. If aren’t sure whether the problem is from the console or the controller, you can always contact Sony support center and explain to them your problem.The easiest solution is to buy a new controller because apparently it’s defective and may harm your system.My ps4 controller was worlimg fine then the next day it wont turn back on or connect to my ps4Try to connect it to another PS4 if possible and check whether it works or not. Unplug your router or modem from the power source. You can easily feel that the PS4 controller is not working at all, no matter how many times you press its buttons.If the PS4 controller can no longer connect to the PlayStation 4, it does not respond properly to the inputs or the light on the back flashes, a reset of the controller can provide a remedy. If you have trouble following the directions, consult the manufacturer of your controller. There are several reasons why the controller won’t work, and it needs different tests to figure out the actual reason. To soft-reset the PS4 controller, please follow the below steps: Go to the PlayStation® 4 dashboard by pressing the PS Button.
Log in with your second (working) controller and navigate to the If so, you can check if it’s on the console or the controller.
You should see … If you were unable to sync your PS4 controller, run through the steps for doing a hard reset with the router or modem turned off.
Daniel Nations has been a tech journalist since 1994. In doing a PS4 controller soft reset, we'll also reset the connection between the controller and the console. Go to [Settings] > [Devices] > [Bluetooth Devices]. If you paired your device but it is still erratic, simply try using it with the router or modem off. Jerrick Leger is a CompTIA-certified IT Specialist with more than 10 years' experience in technical support and IT fields. Choose Devices from the drop-down menu. The PS4 controller with a green dot is the active controller and the PS4 controller without the green dot is the inactive one. A hard reset is when a device is reverted back to its factory default settings, which is basically how it came out of the box. Thankfully, this is easy to do with the DualShock 4 controller, but we'll need a paper clip or something similar to reset your PS4 controller. Lifewire uses cookies to provide you with a great user experience. Well, stop a moment please. His work has appeared in Computer Currents, The Examiner, The Spruce, and other publications. A "soft reset" generally refers to turning a computer or device off and then on again, which flushes out memory and can correct many issues.